MACHRIX PRIVACY POLICY
Last Updated: September 9, 2026
Machrix (“Machrix”, “we”, “us”, or “our”) respects your privacy and is committed to protecting personal information.
This Privacy Policy explains how we collect, use, disclose, store, and protect information when you access or use www.machrix.com (the “Website”), submit inquiries, request quotations, create an account, purchase products, submit machinery listings, or otherwise communicate with us.
1. Company Information
Machrix is a China-based business operating from Foshan, Guangdong, China.
Machrix provides international B2B products and services relating to furniture and home manufacturing machinery, industrial equipment, tools, accessories, and related products.
Website: www.machrix.com
Email: sales@machrix.com
Before final publication, the legal company name and registered address should be inserted where required.
2. Information We Collect
We may collect information including:
- Name
- Company name
- Job title
- Business email
- Telephone number
- WhatsApp number
- Country and city
- Shipping information
- Billing information
- Account information
- Product requirements
- Machinery specifications
- Purchase inquiries
- Quotation requests
- Seller information
- Listing information
- Messages sent through the Website
- Technical and device information
- IP address
- Browser type
- Operating system
- Referring website
- Pages visited
- Cookies and similar technologies
3. How We Use Information
We may use information to:
- Respond to inquiries;
- Provide quotations;
- Process orders;
- Communicate with buyers and sellers;
- Connect buyers with sellers;
- Provide customer service;
- Arrange logistics;
- Process payments;
- Verify accounts;
- Prevent fraud;
- Maintain Website security;
- Improve our services;
- Analyze Website performance;
- Send service communications;
- Send marketing communications where permitted;
- Comply with legal obligations;
- Protect our rights and property.
4. Buyer and Seller Communications
If you submit an inquiry regarding machinery or tools, Machrix may share relevant contact information with the applicable supplier, seller, manufacturer, logistics provider, or business partner where reasonably necessary to respond to your request.
By submitting an inquiry, you acknowledge that such communication may be necessary to provide the requested service.
5. Third-Party Service Providers
We may use third-party providers for:
- Hosting;
- Website security;
- Analytics;
- CRM;
- Email;
- Payment processing;
- Logistics;
- Customer support;
- Marketing;
- Fraud prevention.
Such providers may process information on our behalf.
6. International Transfers
Machrix serves customers internationally.
Personal information may therefore be transferred to or processed in countries outside your country of residence.
Where required by applicable law, we will use appropriate safeguards for international transfers.
7. Data Retention
We retain information for as long as reasonably necessary to:
- Provide services;
- Maintain business records;
- Resolve disputes;
- Prevent fraud;
- Comply with legal obligations;
- Enforce agreements.
8. Cookies
We may use cookies and similar technologies for:
Website functionality;
- User preferences;
- Analytics;
- Security;
- Advertising measurement;
Please see our separate Cookie Policy.
9. Marketing
Where permitted by law, Machrix may send:
- Product updates;
- Machinery offers;
- Industry information;
- Promotions;
- Company news;
- Commercial communications.
You may unsubscribe from marketing communications at any time.
Service communications relating to orders, quotations, security, accounts, or transactions may still be sent.
10. Data Security
We use reasonable technical and organizational measures to protect personal information.
However, no Internet transmission or storage system can be guaranteed to be completely secure.
11. Your Rights
Depending on applicable law, you may have rights to:
- Access personal information;
- Correct inaccurate information;
- Request deletion;
- Restrict processing;
- Object to processing;
- Request portability;
- Withdraw consent;
- Opt out of marketing.
Requests may be submitted to:
We may request reasonable information to verify your identity before processing a request.
12. Children
Machrix primarily provides B2B services.
The Website is not intended for children, and Machrix does not knowingly collect children’s personal information where prohibited by applicable law.
13. Third-Party Websites
The Website may contain links to third-party websites.
Machrix is not responsible for the privacy practices, security, or content of third-party websites.
14. Changes
We may update this Privacy Policy periodically.
The updated version will be published on this Website with a revised “Last Updated” date.
15. Contact
Machrix
Foshan, Guangdong, China
Email: sales@machrix.com
Website: www.machrix.com